Contact Us

We're always happy to hear from you.

Whether you have a question about a product, need assistance with an order, or simply want to get in touch, we're here to help.

Customer Support

For questions regarding orders, shipping, returns, products, or general inquiries, please contact us at:

House of Hoover Apothecary LLC
Grand Rapids, Minnesota

Email: hello@houseofhooverapothecary.com

Response Time

We strive to respond to all inquiries within 1–2 business days.

Messages received on weekends or holidays will be answered as soon as possible during our next business day.

Order Questions

If you're contacting us about an existing order, please include:

• Your name
• Order number
• A brief description of your question or concern

Providing this information helps us assist you more quickly.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and include photos of both the item and the packaging so we can resolve the issue promptly.

Wholesale & Collaborations

For wholesale inquiries, collaborations, or other business opportunities, we'd love to hear from you. Please contact us by email with a brief introduction, and we'll be in touch if there's a good fit.

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A Note

House of Hoover Apothecary is a small business, and every email is read and responded to personally. We appreciate your patience and thank you for supporting thoughtful craftsmanship, small makers, and intentional living.